We appreciate the opportunity to update you on progress. We know you're excited to get your MAGFAST products (and we are too!)
While it’s true that some other crowdfunded products post a shipping date on their websites, more often than not these deadlines are missed. There’s a good reason: startup companies have very little leverage over the large manufacturing companies who can produce in volume. A factory that has Walmart as a client, for example, will always give priority to Walmart’s huge purchasing power.
In the past we have also issued shipping schedules based on the information we received from our manufacturer, only to find that they couldn’t meet the dates they gave us. And so we have decided for the short term that the only honest answer is we’re not yet sure. That situation will change. Soon. We promise to post a solid shipping timeline as soon as we have one we know we can rely on. We remain confident that the first set of beautiful MAGFAST family products will be manufactured, boxed, and shipped to our first pre-order customers in the first half of this year.
We currently plan to divide pre-orders into the following scheduled 'shipping groups’:
First Group: Pro Kit supporters
Second Group: Customer who paid for additional products, in addition to a free Wall charger.
Third Group: The folks who solely reserved free Wall chargers, with no additional products.
The exact date of your shipment will be determined by:
- When you placed your pre-order;
- The speed at which our manufacturers can produce.
Once shipping starts, we will be able to predict more precisely how soon your package(s) will be delivered.
According to our shipping schedule, MAGFAST Air will be the first finished product. As you may know, our hope was that Air would be ready to ship in early 2020 to our first Pro Kit supporters.
Why is Air taking longer?
The fact of the matter is that the Air prototype just did not live up to MAGFAST standards specifically in terms of magnet strength. Seymour talks about that and showcases it here.
Remember, we are not producing a line of mediocre smartphone chargers. We have invented and branded an entirely new approach to charging.
As you know, right from the start we determined that the whole field of charging was full of unimaginative, low-quality products, and there’s plenty of junk that performs poorly or lasts only a few months. We asked supporters to help us make something truly special - chargers and battery packs that are beautifully designed, built to last, and that work together as a family - leapfrogging the industry as it stands. You’ll remember our goal is to “Change Charging for Good.”
So we insist on making optimal decisions for the long term safety and quality for your products and the business that will support them. Of course, that’s easier said than done when supporters, very reasonably, want their MAGFAST products as soon as possible.
The good news is that the immense and urgent improvement made to the magnets in Air will be reflected throughout the product range. The quality of the other pre-production models we are now seeing is superb.
We truly appreciate your patience as we complete this process. After all, we simply couldn’t do it without you.
MAGFAST is committed to full transparency. We have followed up pretty much every week since March 2017 with an update emailed to all supporters. All those updates are posted at MAGFAST.com/updates. Be sure to subscribe to these weekly emails for the latest news about progress.
Also, check out our live streaming broadcasts and social media pages for updates and answers to supporters' popular questions.
THANK YOU so much for your patience, support, and understanding.