Your MAGFAST account is the place where you can track, check or update your shipping information, view and download your receipt, and more.
How to log in:
If you haven’t yet set up a username and password, you can log in to your MAGFAST account using the link below:
Just follow the easy on-screen instructions.
If you’ve already set up your username and password then just go here:
To see your pre-orders:
Please go to the MY PRE-ORDERS tab. To download your receipt, just click the PDF Receipt and then DOWNLOAD.
To update your credit card information:
When you log in to your MAGFAST account, visit the PAYMENT METHOD tab.
Here you will find the "Add Payment Method" button.
- Select ADD PAYMENT METHOD
- Enter your new credit card information and click the ADD NEW PAYMENT METHOD button
- You will be automatically directed back to your listed Payment Methods
- Make your new card the ‘Default Card’
- IMPORTANT: If you are on a payment plan and want to change the card that’s charged, you will need to delete your previously entered card. If you do not, the system will continue to charge the previously entered card for additional payments on the current plan, even if you have added a new one and set it as default payment method.After your previously entered card has been deleted, the system will use your new card for future payments.
- If you want to add a new card for new purchases, leaving the previously entered card for your payment plan, simply leave both cards in PAYMENT METHODS and select the MAKE DEFAULT button for the new card.
If your payment plan stopped because your card expired or didn’t go through, please email our customer service to let us know you’ve updated your credit card so we can re-activate your payment plan.
If you haven't completed your payment plan and you don’t choose to continue with the monthly installments, we’ll treat the payments that you made as full merchandise credit.
To use your merchandise credit:
In your MAGFAST account, go to the GIFT CARDS & CREDITS tab where you will find your merchandise credit. Just click on the gift card to use it. You will be able to use the credit to buy MAGFAST products at retail price, up to the value of the payments you have made.
To update your shipping address:
In your MAGFAST account, go to the ADDRESSES tab and click ‘Edit’ next to the SHIPPING ADDRESS field. Don’t worry if your billing and shipping address don’t match: for shipping we will look at your shipping address. In addition, we will ask you to confirm your shipping address whenever we send products to you!
To reset your password:
- Go to https://www.MAGFAST.com/my-account/lost-password/ and enter the email address you're using with us;
- You'll then receive a password reset email. Please create a good, long, secure password, then log in.